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Thinking Windows is a software development company based in Melbourne, Australia.

We have a proven track record and extensive experience in providing specialised solutions to the Australian water utilities industry.

Our commitment to excellence and innovation allows us to deliver cost-effective software systems, services, and unparalleled customer support to our clients Australia-wide.

Our Services
Our Products

Introducing AquaRate, our premier water billing system that encompasses a comprehensive suite of modules addressing every facet of revenue generation, customer management, and reporting.

AquaRate stands out as an exceptionally adaptable and scalable water billing solution tailored for Australian water utilities. Prioritising top-notch customer service and adherence to government regulations, this system is designed to meet the unique needs of the Australian water sector.

At the core of AquaRate lies a robust relational database engine that efficiently governs both billing and customer relationship information, ensuring seamless operations.

Distinguished as a best-of-breed application, AquaRate seamlessly integrates with major financial packages and GIS solutions. The system includes a customer-facing web portal, as well as a dedicated meter reading application.

Our Clients
"Thinking Windows’ absolute commitment and professional approach to replacing Western Water’s old billing system has resulted in a virtually seamless transition to AquaRate. The project was delivered on time and to budget."

Peter Donlon
General Manager, Customer and Community Relations at Western Water

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